Through internal discussions led by the Office of Social Responsibility and Sustainable Development, and based on the AA1000 SES stakeholder engagement principles, we have identified 10 types of stakeholder groups: students, faculty and staff, government organizations, high schools, enterprises, parents, alumni, community and the public, non-governmental organizations, and suppliers. To understand the impact of sustainability issues as assessed by various stakeholders, we designed a questionnaire and invited stakeholders to fill it out. The results of stakeholder engagement are reported along with the sustainability report to the Social Responsibility and Sustainable Development Promotion Committee and further reviewed by the President, serving as an important reference for the university's sustainable management and implementation of social responsibility.
Type of stakeholder |
Signicance to CSU |
Primary communication method and frequency |
Students |
The purpose of establishing the School is to provide high-quality, professional education for students. Since students are the most important target of the School, its decisions not only protect the rights and interests of students but are also affected by them. |
Annual accountability report (once per academic year) CSU official website and email (aperiodic) Human rights and student complaint platform (aperiodic) Student rights online suggestion system (aperiodic) A date with the President and teacher (once per academic year) Teacher time (once a week) University assembly, academic affairs meeting (at least once per semester) CSU Student Association (aperiodic) |
Faculty and staff |
The faculty and staff are pillars of the school administration and the impetus behind the School's innovation and reform. On the other hand, the School strives to protect the faculty and staff's rights to work. |
President's email (aperiodic) Announcements on the CSU official website (aperiodic) Email of various units (aperiodic) University assembly (once per semester) Academic affairs meeting (at least once per semester) |
Government organizations |
The government plays the role of verifying the school's operation and performance, as well as offers various rewards and subsidy programs |
Participate in public hearings, seminars, lectures, or briefings hosted by central or local authorities (aperiodic) Achievement report, written report (aperiodic) Visit evaluation (aperiodic) |
High schools |
Implement a university bridging teaching plan with senior high schools and vocational schools (alliance schools) to attract more senior high school and vocational school students to study at CSU. |
University visit (aperiodic) On-campus promotion (aperiodic) Student recruitment promotional materials (aperiodic) |
Type of stakeholder |
Signicance to CSU |
Primary communication method and frequency |
Enterprises |
The School continues to listen to enterprises' needs and work with them to organize industry-academia collaboration or internship programs to cultivate professional talents that are more suited to their needs. |
Contract signing ceremony (aperiodic) Industry-academia (internship) matchmaking/briefing, exchange meeting (at least twice per semester) Curriculum Committee (at least once per semester) Industry-academia/industrial alliance meeting (aperiodic) |
Parents |
Parents not only monitor the School's teaching quality and students' learning performance but also act as an important support for the students to learn diligently |
Freshmen parent meeting (once per academic year) Annual accountability report (once per academic year) CSU official website and email (aperiodic) Parent service system (aperiodic) |
Alumni |
The alumni's contributions to enterprises and society are attributed to the School's proactive schooling, and their feedback acts as an important reference for the School's ongoing improvement. |
School celebration (annually) Departmental Alumni Association (aperiodic) Alumni Association Board of Directors and Supervisors (annually) Email of various units (aperiodic) |
Community and |
Pay attention to surrounding communities and interact with the public and groups, where the School provides resources to help solve their problems and fulfill university social responsibilities. |
Courses and studies (aperiodic) Empowerment activities (aperiodic) |
Non-governmental organizations |
NGOs are an important channel for realizing university social responsibilities, hence the School continues to maintain a close partnership with them. |
Contract signing ceremony (aperiodic) Consensus meeting (aperiodic) Briefing (aperiodic) |
Suppliers |
Establish a close partnership with the suppliers to strive towards the goal of sustainable development. |
Contract signing ceremony (aperiodic) Consensus meeting (aperiodic) Supplier briefing (aperiodic) |