Against the backdrop of the rising tide of human rights awareness worldwide, we conduct regular reviews and inspections to determine whether the rights of stakeholders and the campus environment have been infringed. Our human rights efforts focus on human rights, faculty rights, student rights, and gender equity. Management approaches are adopted and competent units are designated for each of these dimensions to minimize potential human rights risks faced by CSU. We have a grievance and compensation mechanism in place for occurred human rights incidents to mitigate negative impacts caused by human rights incidents.

Grievance hotline for faculty and staff members:

07-735-8800 #1221 or 1222

Grievance mailbox for faculty and staff members:

person@gcloud.csu.edu.tw

Grievance hotline for students:
07-735-8800 #1221 or 1127
Grievance mailbox for
students:
student@gcloud.csu.edu.tw

Feedback hotline for non-university members: Secretariat 07-731-3945
Feedback mailbox for non-university members: secret@gcloud.csu.edu.tw

Human Rights Management on Campus

With a view to reinforcing the management of human rights issues affecting CSU and its stakeholders and honoring the commitment to respect and implement human rights in campus, we had formulated the CSU Human Rights Policy in 2022 based on the UN Universal Declaration of Human Rights and UN Guiding Principles on Business and Human Rights. This policy which was submitted to the University Council for review and approval applies to all CSU stakeholders including faculty and staff members, students, parents, alumni, cooperating businesses and community residents. It ensures that institutional management and development, campus educational and learning activities, and all operations in the field of industry-academia collaboration meet the requirements associated with respect for human rights.
We conduct annual surveys based on the MoE Friendly Campus and Human Rights Indicators and Assessment Scale for Colleges and Universities. The statistical results for academic year 2021 revealed that the scores for nine indicators exceed 4 out of 5. However, it should also be noted that two items (“Conformity of Campus Spatial Planning and Equipment Usage to Safety Standards” and “Adequate Planning of On-campus Traffic Safety and Traffic Flow”) of the indicator “Building of a Safe Campus Environment” received low scores. As for corrective measures, we advocated the use of school parking spaces and speed limit for driving inside the campus.

Safeguarding of Student Rights

Students representing a key segment of the campus population and protection of their rights is a cornerstone of realization of campus and student self-governance. We have therefore established a Student Grievance Review Committee, which is composed of three student representatives, eight faculty representatives, and two impartial citizens. Grievances are processed and committee meetings are convened pursuant to the CSU Regulations Governing the Establishment of a Student Grievance Review Committee and Handling of Student Grievances. The Student Council organized a student rights lecture in the academic year 2021 to give students a better understanding of their own rights and advocate awareness of such rights.

Advocacy of Faculty Rights

Faculty members fill the key role of education service providers. However, their rights tend to be neglected in the rising climate of campus self-governance. The provision of effective channels to uphold the rights of faculty members is therefore an indispensable link of campus equality. We have established a Faculty Grievance Review Committee pursuant to the CSU Guidelines for the Formation of a Faculty Grievance Review Committee and Review of Grievances. The committee is composed of eleven faculty representatives, one representative of the regional educational organization, one impartial citizen, one scholar/expert, and one university executive. If a tenured faculty member deems a measure adopted by CSU, the central competent authority, or a certain individual illegal, inappropriate, or injurious to their rights, they may file a grievance with the Faculty Grievance Review Committee.

Realization of Gender Equity 

CSU highly values campus diversity and tolerance which includes the absence of discrimination based on the identity of involved persons in the fields of institutional management and educational services. With a view to fostering equal development of diversified groups on campus and implementation of gender equity education, we have established a Gender Equity Education Committee and formulated relevant norms and regulations including CSR Investigation and Handling Procedures for Sexual Assault and Harassment Incidents on Campus and CSR Regulations for the Prevention of Sexual Assault, Harassment, and Bullying. If suspected gender-related incidents occur on campus (e.g., sexual assault, harassment, and bullying), the processing of relevant reports handled by the Gender Equity Education Committee is followed by formatting an Emergency Investigation Task Force for the initiation of relevant procedures. Committee-related norms and regulations are also posted in the dedicated website section for gender equity laws and regulations on the official website of the CSU Office of Student Affairs. A total of 20 gender-related incidents were reported in academic year 2021. Applications and reports for investigation were submitted for five of these cases (4 incidents were within the jurisdiction of the university, one incident did not fall within the jurisdiction of the university and was transferred to the university with jurisdiction over the perpetrator.

• CSR Dedicated Section for Gender Equity Laws and Regulations

With a view to deepening the understanding of gender equity concepts on the part of CSU students and faculty members and enabling them to apply these concepts in their daily lives and show more respect for diversity of views, Gender Equity Education in academic year 2021 was provided in form of workshops to impart key concepts through the exploration of issues that students may have a personal interest, such as cyber violence and online dating. Besides, by sharing of gay life experiences and stories of gay adoptive families, students were tutored and guided in exploring these issues in a group workshop setting. In addition, Gender Equity Consultation Meetings were organized for staff members of the Office of Student Affairs to facilitate reviews conducted by these staff members regarding the conformity of past activities and events to the spirit of gender equity education. These meetings also served as a platform for ideation and planning of gender equity activities for the following year. The sharing of experiences and analysis by experts enables these staff members to accurately identify student needs and gain a full grasp of current conditions in the colleges and universities.