In the process of promoting sustainable management, the School values the stakeholders’ opinions. Besides regularly publishing annual sustainability reports and accountability reports to respond to the stakeholders’ concerned issues, the School has also adopted diverse communication channels for different stakeholder groups to carry out a regular or irregular exchange of opinions to ensure the effectiveness of the engagement.

After discussions were made by the Office of Social Responsibility and Sustainable Development and internal senior officers, ten stakeholder groups were identified as per the AA1000SES stakeholder engagement standard: students, government organizations, faculty and staff, senior high schools & vocational schools (alliance schools), enterprises (industry-academia collaboration, internship enterprises), parents, alumni, suppliers, NGOs, communities, and the general public. To ascertain the impact level of various stakeholders’ assessment of sustainability issues, a questionnaire was designed and placed on the CSU Sustainable Site for stakeholders to fill in. The outcome of the stakeholder engagement and the sustainability report will be submitted to the Social Responsibility and Sustainable Development Promotion Committee and the university assembly. After the reports are read and approved by the President, they are served as the important reference for the School in the future in terms of implementing sustainable management and USR.

Material Issue Description

13 material issues were eventually identified in 2022 and ranked in order of their respective overall impact level: University Governance, Compliance with Administrative Regulations, Financial Management, Infrastructure and Software/Hardware, Career Development, and Industry-Academia Collaboration, Student Assistance Measures, Students’ Physical and Mental Wellbeing, Academic Ethics, Campus Environment Security, Equal Rights and Benefits, Privacy Protection and Information Security, Energy Management and Energy Conservation Measures, and USR and Local Co-Prosperity. In the future, the School will continue to conduct stakeholder communication through diverse channels to quickly understand the positive/negative impacts of various material issues, as well as stakeholders’ evaluation of the effectiveness of the School’s actions in response to the impacts.