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Student Guidance and Educational Support Programs


 

 

Counseling and Guidance Services 

Through multi-channel counseling support and emotional well-being screenings, the university identifies students’ challenges at an early stage and provides timely assistance. These services help students manage stress and emotional difficulties, strengthen their psychological resilience, and ultimately support both their academic success and personal well-being.

 

 


 

 

Counseling System for Students on Leave or Withdrawal 

In the 2022 academic year, the Counseling Center monitored students with persistent absenteeism after advisor interviews. These students were placed on a follow-up list and received monthly counseling sessions to assess their academic needs and provide appropriate support. Starting from the 2023 academic year, in accordance with the university’s Guidelines for Student Leave and Withdrawal and the SOP for Withdrawal Procedures, any student expressing an intention to leave must first undergo an interview with their advisor to identify underlying reasons.

Beyond departmental support, advisors are required to complete a Withdrawal Counseling Record in the university’s online advising system. Depending on the student’s situation, cases are referred to the Counseling Center (psychological issues), the Student Activities Center (financial issues), or the Teaching Development Center (academic issues). This process ensures that students receive timely and targeted assistance, with all procedures to be completed within two weeks.

 

 

Mechanism

Item

Description

Guidance

Advisor Guidance

The university provides advisors with diverse resources and performance evaluations to support student development. Student satisfaction surveys are conducted to assess the effectiveness of advisor support and identify needs. In the 2023 academic year, the overall satisfaction score for advisor guidance reached 4.23 out of 5.

Attendance Counseling

Advisors conduct interviews with students who accumulate excessive absences to identify underlying reasons and provide necessary support. Previously, students were interviewed after every 10 missed classes. Starting from the second semester of the 2024 academic year, the threshold was adjusted to 20 missed classes before initiating counseling.

Counseling for Students Considering Leave or Withdrawal

Advisors first meet with students expressing an intention to take leave or withdraw to determine whether psychological issues are involved. Cases are then referred through the advising system to the Counseling Center, where case managers conduct an initial interview and arrange follow-up psychological counseling services.

High-Risk Emotional Screening

Using the Ministry of Education’s online College Student Mental Health Scale as a screening tool, the university identifies students in the high-risk group for targeted counseling and follow-up support.

Counseling and Consultation

Psychological Counseling Services

Social workers provide consultation and case management for students identified through emotional screenings, referrals, or self-initiated visits. Initial interviews are conducted to assess needs and potential risks, followed by appropriate arrangements such as individual counseling, psychological testing, or group therapy offered by professional counselors. To ensure service quality, all full-time counseling staff are required to undergo regular individual and group supervision.

On-Campus Psychiatric Consultation

Through consultations with psychiatrists, students receive guidance on medication and mental health education. These sessions also enable accompanying social workers and counselors to better understand students’ conditions, allowing them to provide more appropriate follow-up counseling and support.

 

 

 

3-2 團體輔導

3-2 團體輔導

 

 

High-Risk Emotional Screening 

Students identified as high-risk require intervention or intensive counseling during their studies. To provide early identification and support, the university conducts a comprehensive emotional screening for all freshmen in their first semester. The process includes three stages: assessment, follow-up, and case management, ensuring that appropriate on-campus and off-campus support networks are in place. In addition, counseling services offer a safe and supportive environment where students can express emotions, share personal difficulties, and receive professional psychological guidance and care.

 

Stage

Assessment Stage

Follow-up Stage

Case Management Stage

Responsible Staff

Screening Psychologist

Psychologists & Advisors

Social Workers

Target Group

All freshmen

Medium/High-risk students & those with potential crises

Students with adjustment difficulties & high-risk cases

Implementation

Use MOE’s “College Student Mental Health Scale” for class-based screening of all freshmen.

Identify students with potential suicide risk or significant adjustment issues.

Social workers conduct intake interviews and connect students with counseling, family support, financial aid, or social welfare resources.

Stage Goals

Improve overall screening coverage

Assess adaptation, confirm/exclude risks, determine case management needs

Create crisis and case management lists, and match resources accordingly

 

 

 

On-Campus Psychiatric Consultation 

Each semester, the university invites an external psychiatrist to provide eight on-campus sessions (three hours each, totaling 24 hours). Appointments are scheduled in one-hour slots to ensure individualized consultation. The service aims to help faculty, staff, students, and parents gain a deeper understanding of mental health issues and psychiatric symptoms through professional medical explanations. At the same time, accompanying case managers obtain clearer insights into students’ physical and psychological conditions, enabling them to develop more comprehensive intervention and care plans.

 

 

Academic Year

Psychological
Counseling
Services

High-Risk
Emotional
Screening

High-Risk and 
Potential
Crisis Follow-up

Counseling for Students
Considering Leave
or Withdrawal

On-Campus
Psychiatric
Consultation

Academic Year 2023

3,854

3,821

917

93

76

Academic Year 2022

4,034

3,680

1,070

356

118

Academic Year 2021

4,545

4,746

724

319

27

 

 

Mental Health Leave 

To support students experiencing psychological distress or emotional difficulties, the university introduced a new leave category, “Mental Health Leave,” in 2024. Students may apply up to three times per semester (one day each). Starting from the third application, the system automatically notifies the advisor, who then provides counseling and assesses whether referral to the Counseling Center is needed.

 

 

Student Well-Being and Health Promotion 

In compliance with Article 8 of the School Health Act, the university conducts mandatory health check-ups for all freshmen during the first week of each academic year. These screenings help identify health conditions and potential issues for early intervention and follow-up.

To strengthen health education and promote student well-being, the Office of Student Affairs annually applies for Ministry of Education funding to implement various initiatives. Programs include the Cheng Shiu Smoking Cessation Class, campus tobacco prevention campaigns, anti-drug awareness events, substance abuse prevention lectures, outreach to remote schools, and departmental anti-drug and tobacco-free advocacy. In the 2023 academic year, a total of 57 sessions were held with 10,943 student participants, significantly enhancing students’ health knowledge and awareness.

 

 

3-2 校園暨鳥松濕地公園健走 運動紓壓促團結

 

 

 

Activity Type

Academic Year 2022

Academic Year 2023

Sessions

Participants

Sessions

Participants

Basic First Aid Training Course

2

61

1

39

Weight Management Activities (including Healthy Diet Seminars)

2

113

2

92

CPR and AED Certification Workshop (Freshmen)

3

1,250

11

2,600

Community Health Promotion

1

160

1

310

Campus and Niaosong Wetland Park Walking Event

1

103

1

325

Tobacco Control Campaign (including Smoking Cessation Program)

28

6,450

28

3,323

Drug and Substance Abuse Prevention Campaign

31

7,258

13

4,254

Total

70

16,692

57

10,943

 

 

Student Drug Abuse Prevention 

The university implements a series of activities to prevent student drug abuse and block drugs from entering campus. The Spring Sunshine Volunteer Club actively promotes the “Service-Learning Model for College Student Drug Abuse Prevention,” organizing outreach campaigns at nearby junior and elementary schools. These activities raise awareness of the dangers of drugs, encourage young students to stay away from substance abuse, and support the Ministry of Education’s anti-drug initiatives. In 2024, the university organized 12 sessions with a total of 3,693 participants.

 

 

3-2 樟山國小反毒宣教-反毒闖關活動

3-2 台東大鳥國小反毒宣導-話劇表演

 

 


 

 

Student Financial Aid and Support Measures 

Since 2018, the university has received funding support from the Ministry of Education to establish a comprehensive student assistance mechanism, offering multi-dimensional support programs for students from economically or culturally disadvantaged backgrounds. Starting in 2024, the university expanded its approach by promoting integrated, cross-departmental guidance that addresses learning, daily life, and career development. A total of 12 sub-mechanisms (as illustrated) were introduced to provide diverse support options, encouraging disadvantaged students to strengthen their learning capacity and broaden their opportunities.

Through the “Career Potential Star Selection” initiative, students who benefited from the support mechanisms are invited to share their learning experiences, thereby raising awareness of the assistance programs and encouraging more students to choose academic support over part-time jobs. This approach enhances both learning outcomes and future employability. On average, over 1,000 disadvantaged students receive financial aid annually under the university’s assistance programs, representing more than 50% of eligible students. Each recipient receives an average annual scholarship of NT$11,108, effectively easing financial burdens and allowing students to pursue their studies with peace of mind.

 

 

Student Financial Aid and Support Measures

 

 

3-2 教學助理與學生進行一對一課業輔導

▲One-on-One Tutoring

3-2 學生於自主學習區專心複習課業

▲Self-Directed Learning Support

 

 

 

To encourage diverse learning, enhance professional skills, and broaden global perspectives, the university provides various scholarships and has established guidelines for supporting disadvantaged students. Assistance includes scholarships, living allowances, emergency relief funds, and housing subsidies. In addition, annual allocations are made for work-study programs, allowing students to focus on both work and study without financial stress. In Academic Year 2023 (112), the total amount of scholarships and financial aid exceeded NT$74.64 million, including NT$24.91 million funded by the university, benefiting a total of 10,725 student applications.

 

 

Scholarship and Financial Aid Statistics, Academic Year 2023

Item

Subsidy Amount

Number of Beneficiaries

Financial Aid11 sub-categories, including: Disadvantaged Student Assistance Grants, Low-Income Student Aid, Aid for Students with Disabilities and Their Children, Unemployed Family Student Aid, Work-Study Grants, Indigenous Student Aid, International Student Aid, Living Allowances for Disadvantaged Students, Stable Education Support Grants, etc.

43,493,847

5,080

Scholarships18 sub-categories, including: Academic Excellence Scholarships, Student Leadership/Club Scholarships, Athletic Excellence Scholarships, “Stars Program” Admission Scholarships, Outlying Island Admission Scholarships, Military Program Scholarships, etc.

19,858,439

4,398

Comprehensive Student Support Mechanism12 financial aid sub-mechanisms for economically disadvantaged students.

11,288,000

1,247

Total

74,640,286

10,725

 

 

 


 

 

Special Education Resource Center 

To support students with special needs in pursuing their studies with confidence, the university renamed its “Resource Classroom” to the Special Education Resource Center (SERC) in 2024. With the vision of being “A Home Away from Home,” the center provides a warm and welcoming learning environment, offering academic tutoring, counseling, career guidance, assistive devices, and resource coordination. It aims to foster independence and empower students to contribute to society after graduation. In 2024, the center assisted 64 students with special needs in completing their studies and successfully graduating.

The university’s special education planning centers on building a supportive community and creating an empowering environment. Since 2021, the “Dream Lab” has served as a career training and internship platform, helping students practice workplace etiquette and interpersonal skills. Through hands-on experience and continuous learning, students are better prepared for future employment.

 

 

3-2 學子克服身心障礙 生命鬥士奮發向上獲學習楷模

▲Outstanding Learners Award – Class of 2024

 

 

 


 

 

Indigenous Student Resource Center 

Founded in 2016, the Indigenous Student Resource Center (ISRC) upholds the values of respect, diversity, and sharing. It helps students strengthen academic skills, ensures a supportive learning environment, and promotes both individual growth and tribal development. In 2023, the university had 348 indigenous students, mainly from the Paiwan, Amis, and Bunun tribes.

 

 

Ethnic Group

Number of Students

Paiwan

149

Amis

106

Bunun

36

Puyuma

16

Rukai

12

Atayal

9

Truku

7

Seediq

4

Tsou

3

Saisiyat

2

Sakizaya

2

Yami/Tao

1

Thao

1

Subtotal

348

 

 

 

Strengthening Guidance and Support for Academic Success 

Organized tea gatherings and club activities to explain indigenous resources and rights; provided counseling sessions to address individual needs; offered tailored certification courses in tribal language, English, and computer skills; and created on-campus work opportunities to holistically support learning and growth.

 

Promoting Indigenous Education for Rooted Competence 

Hosted training in indigenous music and dance, lectures on contemporary and traditional issues, lawn concerts, and Indigenous Week activities. Faculty and students were encouraged to join, fostering cultural promotion, interschool exchange, and skill development.

 

Guiding Career Development and Workplace Readiness 

In 2024, organized “Pulima Creative Workshop” tribal workplace visits and “Paloma Sower” career lectures to enhance innovation skills. Students also practiced micro-entrepreneurship through campus stalls, promoting indigenous products and DIY experiences while gaining hands-on business insights.

 

 

3-2 《masvala 平安》原民週 服裝技藝美食 多元文化魅力

▲ 《 Masvala PeaceIndigenous Week

3-2 木杵搗小米體驗

▲ 《 Masvala PeaceIndigenous Week

3-2 部落返鄉服務關懷活動

▲Community Service and Care in Home Villages

3-2 傳統技藝見學-陷阱製作

▲Traditional Craft Learning – Trap Making

 

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